Muller & Phipps Pakistan (Private) Limited (hereinafter referred as “M&P”) welcomes you to the buyfslibre.pkwebsite (hereinafter referred as the “website”) which is controlled by M&P. Please read the following terms and conditions (the “Terms & Conditions”) carefully and in their entirety before you use the website. Please be advised that your use of the website signifies that you agree to the Terms & Conditions. If you do not agree with the Terms & Conditions, please do not use the website.
AcceptanceBy using the website, you agree, without limitation or qualification, to be bound by, and to comply with, these Terms & Conditions, and further acknowledge that any information that you provide is truthful and that the disclosure of such information does not violate the legal rights of others. By accessing this website, you represent that you are at least 18 years of age.
Products and ServicesThe website contains information on the products and services offered by M&P (the “Products and Services”), and acts as a means of communicating with M&P. The Products and Services are intended for use and sale only in Pakistan. Neither the use nor sale is intended where prohibited by law. Only Islamic Republic of Pakistan including Azad Jammu & Kashmir laws apply to the website and to the use of the website by any users, notwithstanding the place of residence and physical location of such users.
While we use reasonable efforts to ensure that all information contained on the website is accurate and current, your use of the website is at your own risk. The website is not the authoritative source of information about the Product or Services or about M&P, its advertisers, suppliers, business partners, sponsors or other third parties. Changes may be made at any time to the Products and Services (or any part thereof) that we provide on the Site without prior notice to you. We shall not be liable to you or to any third party for any changes, suspensions or discontinuances of the Products and Services (or any part thereof) on the website.
Prohibition of Commercial Re-saleUse of the website is not intended, and shall not be deemed, to amend or change any existing legal relationship that you may have with M&P or any third parties. The Products and Services are provided “as is” or “as available,” with all faults. While M&P believes that the information on the website to be correct, neither M&P nor its directors, officers, employees, agents, consultants, service providers or any party involved in creating, producing, or developing this website makes any representation or warranty, express or implied, (i) as to the accuracy, completeness, quality or adequacy of the information on the website; (ii) that access to the site will be uninterrupted or error-free; or (iii) that the website will be secure. Any information contained on the website is not meant to replace the information contained on Product packaging or labeling, and is not meant to replace medical, legal, or other professional advice. If you are a patient, do not rely on this website as a substitute for the advice provided by your own health care provider. YOU SHOULD NEVER DISREGARD OR DELAY SEEKING MEDICAL ADVICE BECAUSE OF SOMETHING THAT YOU HAVE SEEN ON THIS SITE. PLEASE CONSULT WITH YOUR DOCTOR, OR OTHER QUALIFIED HEALTH CARE PROFESSIONAL, TO DISCUSS ANY HEALTH CONCERNS.
Limitation of LiabilityM&P expressly disclaims any obligation, responsibility or liability for any loss or damage, whether direct or indirect, special, or consequential, incurred by any user of the website. By accessing the website, each user releases M&P and its respective directors, officers, employees, agents, consultants, service providers or any party involved in creating, producing, or developing this website from all claims and proceedings for all such losses, damages, or consequences.
No Endorsement of Third PartiesThe website may contain links to third party websites or references to products, services, or publications other than those of M&P. These links and references are for convenience only and do not imply the endorsement or approval of such websites, products, services, or publications by M&P.
IndemnityYou agree to indemnify and hold M&P and its directors, officers, employees, agents, consultants, service providers or any party involved in creating, producing, or developing this Site harmless from any and all damages, costs, liabilities, and any claim or demand, including reasonable lawyers’ fees, made by any third party, due to or arising out of your use of the website, your connection to the Products and Services, or your violation of these Terms & Conditions in connection with your use of the website.
Changes in the Terms & ConditionsWe reserve the right to change these Terms & Conditions at any time without prior notice. If we decide to change these Terms & Conditions, we will post those changes here. Your continued access to the Site shall be deemed to be acceptance by you of the then current Terms & Conditions, including any changes to these Terms & Conditions. We encourage you to visit this area of the Site frequently to stay informed.
TerminationM&P reserves the right to terminate access to the website or to any information made available on the website at their sole discretion at any time and without notice. M&P shall not be liable to you or to any third party for the termination of access to the website.
Your Use of this SiteBy using this Site, you agree not to do any of the following while visiting or using this website or any services provided by or through this Site:
Unless otherwise agreed, delivery will be made to the delivery address specified by you. Unless otherwise stated, the delivery time is up to two (2) working days.
If you have used the website for the order, you will be informed of information on the availability of the individual products during the ordering process. The delivery time is calculated here from the time of dispatch confirmation.
We would like to point out that all information on availability, shipping or delivery of a product is only expected information and approximate guidelines. They do not constitute binding or guaranteed shipping or delivery dates unless this is expressly designated as a binding date in the shipping options of the respective product. If M&P discovers during the processing of your order that products ordered by you are not available for a longer period of time, you will be informed separately by e-mail or phone. Statutory claims remain unaffected.
If delivery to you is not possible, for example because delivery to the delivery address you have provided, although the delivery time has been announced to you with a reasonable period of time, or because you have provided an incorrect delivery address, you shall bear the costs for the unsuccessful delivery.
RefundsCustomers are entitled to return the purchase of a FreeStyle Libre Sensor or a FreeStyle Libre Reader without giving any reason within fourteen (14) days from the date of purchase. Sensors and Readers must be unopened and have their tamper seals intact. M&P will reimburse you all payment received for the products once the items have been returned, after inspection. You are responsible for returning the product to the FreeStyle Libre Experience Center. You will lose the right to a refund if any packaging that is required for hygiene reasons has been removed and/or tampered with.
Product Replacement and WarrantyThe FreeStyle Libre Reader has a 2-year warranty from the date of manufacture, or the original date of purchase (with proof of purchase).Patients are encouraged to call Customer Service for product issues on the customer care line.
There is no warranty for FreeStyle Libre Sensors. However, Abbott is committed to customer satisfaction and willing to replace or resolve the issue with the Sensor, provided the following criteria are met. Patients are encouraged to call Customer Service for product issues on the product care at 021-387-32077.
The FreeStyle Libre products are for use in the approved country of purchase only and not to be shipped or used outside the country of purchase.
Abbott will only be able to provide with any service or replacement for the product in the country of purchase where it is intended to be used.
The customer has to report the issue regarding the FreeStyle Sensor or FreeStyle Reader as it occurs or within 4 days in case of holidays. The customer should retain the Sensor/ Reader serial number, which is found on the actual Sensor / Sensor box or in the Reader. The patients will have to provide us with the requested data and the faulty product for further investigation to get the replacement.
Maximum of 3 (Three) Sensors will be replaced per year for issues related to FreeStyle Libre Sensor fall off and reading issues.
Governing Laws and Waiver
The laws of Islamic Republic of Pakistan including Azad Jammu & Kashmir shall govern these Terms & Conditions. You agree to submit to the jurisdiction of the courts located within the Karachi in relation to claims arising under or related to these Terms & Conditions. M&P’s failure to exercise or enforce any right or provision of these Terms & Conditions shall not constitute a waiver of such right or provision. If any provision of these Terms & Conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms & Conditions remain in full force and effect. You may also be subject to additional terms and conditions that may apply when you contract for Products and services with M&P.
Copyrights and TrademarksCopyright © 2024, M&P © 2024 All rights reserved. The material on the website may not be reproduced in any form, or by any means, without the prior written permission of M&P.
Certain names, words, titles, phrases, logos, icons, graphics, or designs on the Site may constitute registered or unregistered trademarks, trade names, product names, service names, slogans, icons, or logos of M&P or third parties that are used under license. FreeStyle, Libre, and related brand marks are trademarks of Abbott in various jurisdictions. Unless otherwise indicated, their use and reproduction are strictly prohibited.
How to Contact Us about Terms & Conditions
Should you have questions or concerns about these Terms & Conditions, you can write to us at info@buyfslibre.pk